Property Claim Advocacy

Your Property.
Your Claim.
Our Priority.

When property damage happens, you don't have to navigate the insurance claims process alone. Donatelle Claim Advisors represents property owners, not insurance companies, helping you understand your coverage, document your loss, and advocate for a fair claim settlement under your policy.

Residential kitchen water damage caused by a burst plumbing pipe

Property Owner
Representation

We work for you, not the insurance company.

Documentation &
Negotiation

Detailed evidence and informed advocacy for a fair settlement.

Support Through
the Claim

Clear guidance and communication from start to finish.

Public Adjusting Services

What Does a
Public Adjuster Do?

A public adjuster is a licensed insurance claims professional who represents the policyholder rather than the insurance company. Public adjusters help property owners evaluate covered damage, document their losses, interpret relevant policy provisions, and negotiate property insurance claims.

At Donatelle Claim Advisors, we help residential and commercial property owners navigate the claims process with clear communication, thorough documentation, and advocacy focused on their interests.

Assess
Damage

We inspect your property, identify visible and potentially overlooked damage, and evaluate the scope of the loss.

Document
the Loss

We organize damage photographs, estimates, and supporting information to present a well-documented claim.

Negotiate
the Claim

We communicate with your insurer, address claim questions, and advocate for a fair settlement consistent with your policy.

Frequently Asked Questions

Questions?
We've Got Answers.

Insurance claims can raise a lot of questions. Here are answers to some of the things property owners ask us most often.

Ask Us a Question →
What does a public adjuster do?

A public adjuster is a licensed insurance claims professional who represents the policyholder rather than the insurance company. Public adjusters help assess property damage, document covered losses, prepare claim information, and negotiate with insurers on the policyholder's behalf.

When should I hire a public adjuster?

You can contact a public adjuster after discovering property damage, while preparing an insurance claim, or when you have concerns about how an existing claim is being handled. Getting guidance early can help you understand documentation requirements and the next steps.

How is a public adjuster different from an insurance company adjuster?

An insurance company adjuster works for or on behalf of the insurer. A public adjuster is hired by the policyholder and represents the policyholder's interests during the claims process.

Can a public adjuster help with a denied or underpaid claim?

Depending on the circumstances and applicable law, a public adjuster may be able to review the claim documentation, assess the reported damage, and help present additional information to the insurance company. Coverage decisions depend on the policy and facts of the loss.

What types of property damage can you help with?

Donatelle Claim Advisors assists with property claims involving water damage, wind and storm damage, fire and smoke, roof damage, plumbing leaks, and certain commercial property losses, subject to policy coverage and service availability.

How much does a public adjuster cost?

Public adjusting fees depend on the services, agreement, and applicable state regulations. Many public adjusters charge a percentage of the claim payment, subject to legal limits. Ask for a written explanation of fees and contract terms before hiring an adjuster.

Our Process

A Clear Path Forward.

01

Review

We listen to your concerns and review your claim and policy information to understand your situation.

02

Inspect

We assess your property damage, identify affected areas, and evaluate the scope of the loss.

03

Document

We organize photographs, estimates, and supporting information to build a well-documented claim.

04

Advocate

We communicate with your insurer and advocate for a fair resolution consistent with your policy.

Areas We Serve

Property Owners
Across Multiple States.

We proudly assist property owners in Florida, Colorado, Nebraska and Minnesota with residential and commercial property claims.

Tropical coastal scenery Florida state silhouette

Florida

Colorado mountain landscape Colorado state silhouette

Colorado

Open plains and agricultural landscape Nebraska state silhouette

Nebraska

City skyline Minnesota state silhouette

Minnesota

Frequently Asked Questions

Questions?
We've Got Answers.

Insurance claims can raise a lot of questions. Here are answers to some of the things property owners ask us most often.

Ask Us a Question →
What does a public adjuster do?

A public adjuster is a licensed insurance claims professional who represents the policyholder rather than the insurance company. Public adjusters help assess property damage, document covered losses, prepare claim information, and negotiate with insurers on the policyholder's behalf.

When should I hire a public adjuster?

You can contact a public adjuster after discovering property damage, while preparing an insurance claim, or when you have concerns about how an existing claim is being handled. Getting guidance early can help you understand documentation requirements and the next steps.

How is a public adjuster different from an insurance company adjuster?

An insurance company adjuster works for or on behalf of the insurer. A public adjuster is hired by the policyholder and represents the policyholder's interests during the claims process.

Can a public adjuster help with a denied or underpaid claim?

Depending on the circumstances and applicable law, a public adjuster may be able to review the claim documentation, assess the reported damage, and help present additional information to the insurance company. Coverage decisions depend on the policy and facts of the loss.

What types of property damage can you help with?

Donatelle Claim Advisors assists with property claims involving water damage, wind and storm damage, fire and smoke, roof damage, plumbing leaks, and certain commercial property losses, subject to policy coverage and service availability.

How much does a public adjuster cost?

Public adjusting fees depend on the services, agreement, and applicable state regulations. Many public adjusters charge a percentage of the claim payment, subject to legal limits. Ask for a written explanation of fees and contract terms before hiring an adjuster.

We're Here to Help

Let's Talk
About Your
Property.

Whether you're dealing with property damage or preparing for the unexpected, Donatelle Claim Advisors is here to help you understand your options. Reach out to start the conversation.

Donatelle Claim Advisors · Florida Public Adjusting Firm License #W807815.

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